Cell Phone Contracts are Criminal

Posted by kevin Thu, 17 Nov 2005 16:46:26 GMT

What a stupid system. For the “wave of the future” cell phone companies have completely missed the customer-centric boat.

1 year contracts – why am I stuck with a contract? I bought the damn phone, and I pay for the service. How is this useful? Then if I want to change phones or service plans, I get charged like $300! This is criminal. Besides, it’s not like I ever actually signed anything.

Here’s the latest SNAFU - AT&T and Cingular merged a year ago. Guess who I had my phone with? AT&T. Cingular claims they don’t support it, and can’t change any of my rate plans. Further, they can’t transfer me to Cingular because my AT&T contract isn’t met!

Looking at their website now, they want a 2 year contract! Fuckers! I hope your stock drops because of mean blog posts like this one.

Bad business! Contracts are not protecting the customer, they’re a disservice.

Technorati Tags: ,

Posted in  | 1 comment

Comments

  1. David said 266 days later:
    The reason you don't want to be in a contract is because that company sucks. Get a new phone with a company thats good! I'm looking farward to 2 more years with my new FREE phone. Check consumer reports.

(leave url/email »)